This policy applies to all information collected or submitted on Lovably Inc.’s website, and all information collected by our partners.
We collect any comments you send us via email, social media, or other communication services, which may include your name, email address, and any other information you willingly provide.
If you become a client of ours, we collect your name, email address, mailing address, and any correspondence we deem relevant to our work together.
Email addresses are used only for logging into your billing account, responding to emails that you initiate, sending our monthly newsletter, sending notifications that you request, and for communication regarding potential billing issues.
Our web hosting services are provided in partnership with Webflow, who use Amazon Web Services and Fastly. When you visit one of our websites, Webflow and its partners may receive and track basic technical data such as your IP address and web browser version.
All invoices and payments are processed by Stripe, who may store client information such as name, email address, and mailing address. Stripe may receive and track any payment information you submit and basic technical data such as your IP address and web-browser version. Payment details, such as full credit card or bank account numbers are stored encrypted by Stripe. We do not have access to this sensitive data.
Payments for products from our online shop are processed by Shopify. If you make a purchase, Shopify may receive and track any payment information you submit and basic technical data such as your IP address and web-browser version. Payment details, such as full credit card or bank account numbers are stored encrypted by Shopify. We do not have access to this sensitive data.
We use Mailchimp for sending our monthly email newsletter, The Digest, to subscribers who opt into this free service. Names, email addresses, and IP addresses may be kept.
We use the information we collect to operate and improve our website or services. We do not share personal information with outside parties except those explicitly stated above.
We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.
In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.
Clients may access or change their information by emailing their request to firstname.lastname@example.org
Deleted information may be kept in backups for up to 90 days. Backups are encrypted and are only accessed if needed for disaster recovery.
Lovably Inc. may delete your information from its systems at any time and for any reason.
We comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
We never collect or maintain information at our website from those we know to be under 13, and no part of our website is structured to purposefully attract anyone under 13.
By using Lovably's website or services and providing your information, you authorize us to collect, use, and store your information outside of the European Union.
Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.
— April 2, 2023: All invoices are now processed using Stripe.
— May 20, 2022: First publication.